Dedicated to Creating Satisfied Clients
Live receptionists can mean the difference between winning new business, or losing it. Between satisfied clients, and those who didn’t enjoy an outstanding caller experience.
If you’ve ever been on the receiving end of poor call handling, you know how it feels. And you certainly don’t want to deliver poor service to your own clients or potential clients.
Our live receptionists will impress your clients and reinforce your professional image. Their courtesy and polish provide you with a distinct competitive edge. So you’ll never have to worry about receiving poor service again. Or the effects of poor service on your clients.
Courteous, friendly, professional call handling
With our skillful, trained, live receptionists handling your calls, you’ll never jeopardize business due to unprofessional or unfriendly service. And your callers will never know that you’re on the road, or working at home, or on a personal appointment — unless you want them to.
Your receptionists will call you at any number you provide, from office or mobile to hotel or home. And your clients only need one contact number for you. That’s because your team of live receptionists deftly does the rest.
Our receptionists are also trained in new client intake, and can use your intake form (or ours) to gather all the information you require for each new client or prospective client. And that’s a real time-saver for you or your office manager or paralegal.
Some of the unique advantages you’ll enjoy:
- Professional call answering using any greeting you prefer
- Each call screened to your exact specifications
- Completion of new client intake forms
- Warm transfers to whatever number(s) you provide
- Messages taken according to your requirements
- No gaps in your phone coverage due to breaks, illness or vacations
- Phones answered live and professionally every time
- Roll-over lines eliminate busy signals
- Multilingual support available to handle specific calls
In addition to skillful live receptionists, we also provide experienced administrative assistants at all of our office locations.
Learn more about how attorneys answer their phones (or don’t). And be sure to:
To learn more about our solutions and how they can help your legal practice, or to request an office tour, call us at 305.728.5300 or email us at Info@LegalEdgeServices.com.