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Legal Edge Services FAQs

These Legal Edge Services FAQs are designed to clarify some of the services we offer, explain some benefits that might not be intuitive, and help you better understand how you can leverage Legal Edge Services to enhance your law practice. Please contact us if you have questions that aren’t answered here, and we’ll add them to the Legal Edge Services FAQs!

1. How does a virtual law office operate?

A virtual office provides your law practice with the appearance of a professional physical office by giving you a prestigious business address in a Class A office building, along with a private mailbox, and access to a meeting room or day office when needed. You also enjoy access to a variety of office services, such as live call answering, bookkeeping, videoconferencing services and more. A virtual office eliminates the capital expense of leasing or owning a physical office. It’s ideal for attorneys who work at home or who travel extensively, because you and your firm are represented by an onsite team of professionals just as if you were in the office.

2. What is the business use case for a virtual law office?

Virtual offices are ideal for attorneys who work at home or who travel extensively. During the pandemic, many attorneys have chosen to work from home offices and use virtual office services to bridge the gap.

3. What is the basis for trust accounting?

Client funds must be maintained and accounted for separately from other business and personal funds kept by a lawyer or law firm. As an honorable attorney, you act as the trustee for those client funds. Monies deposited in the trust account do not belong to you or your firm; they belong to the client. A good example is the retainer a client pays an attorney to take their case. Each client’s fund should be able to be identified individually, even if all are maintained in one overall trust account.

4. What is a virtual paralegal?

A virtual paralegal performs all the services of a certified paralegal. However, instead of occupying a desk in your practice, a virtual paralegal provides services from a different location. While not physically in your office, they are virtually in your office, and accessible by phone, email, or computer meeting such as Zoom, Microsoft Teams, or Skype.

5. What is the benefit of using a certified paralegal?

A certified paralegal can be counted on to have met specific education and work experience requirements and to have passed a certification exam. The paralegal’s primary role is to assist attorneys in delivering legal services to clients. Because they are trained in legal research, legal writing, and law fundamentals, paralegals can take on a good amount of an attorney’s behind-the-scenes work.

6.What is digital court reporting?

Digital court reporting services produce electronic records or transcripts of depositions, hearings, and other legal proceedings. Courts encourage the use of digital reporting for a variety of reasons.  Digital reporting can also be used to generate electronic records of corporate meetings, examinations under oath, interviews, board meetings and other events.

7.What kind of court reporting services do you offer?

We offer in-person, remote/virtual, and hybrid services that support hearings, trials, depositions, mediations, examinations under oath, board meetings, pre- and post-nuptial signings, and any other proceedings that need to be recorded. We can provide digital video recordings, keyword indexing, mini-transcripts, expedited delivery on CD or flash drive, exhibit and transcript linking for easy cross-reference, and secure cloud storage.

We provide digital court reporting services for a flat rate of $180, whether you require our services for an hour or two, or for as many as eight hours. This rate applies during normal business hours.

8. What are virtual depositions and how do they work?

A virtual deposition enables all parties to participate in the deposition without having to gather together in one room. Instead, all parties are connected electronically in a Zoom meeting or video conference. It doesn’t matter where the party is physically located. The attorney deposes one witness at a time, to ensure privacy, while other witnesses stand by waiting to be conferenced in according to their arranged schedule. The court reporter swears in each witness, and during the deposition ensures that an accurate record, a clear audio and video recording of the meeting, is obtained. The court reporter can also assist in presenting exhibits.  A transcript of the virtual deposition can be provided on request.

9. Why would an attorney be interested in satellite office space?

Many law firms look for satellite office space in order to open small remote offices or branches to serve new communities. Our satellite offices are fully furnished in prestigious office buildings within walking distance of restaurants and other amenities. And you’ll have full access to a wide range of legal support services and administrative services. Best of all, this is a turn-key solution that enables you to ramp up quickly in a new market. Learn more about satellite office space for your firm.

10. Does your legal answering service use live receptionists?

Our boutique answering service ensures professional call handling by our bilingual receptionists who are friendly, courteous, and helpful. You can hear every smile, on every call, and so can your clients. The majority of your calls will be answered by the same receptionist, who will develop a relationship with your clients. It’s a far better alternative than employing a large, impersonal answering service. We also offer 24/7 service.

11. What does a legal answering service cost?

Answering service costs depend on several factors, including the size of your practice and anticipated call volume. Please contact us for a custom quote.

12. What kind of administrative support and business services can I get?

We offer live reception, administrative assistance, mail services, marketing services, meeting and travel support, document translations (in person and virtually), billing and receivables management, payables management, and video conferencing. We also provide certain concierge services and have earned a reputation for developing new services to meet unique client needs.

13.What legal support services can I obtain from Legal Edge Services?

The term ‘legal support services’ refers to all of the support an attorney needs to manage a law practice. This includes scheduling hearings, trials, depositions, and mediation meetings. It also includes court reporting services, transcriptions, legal research, document prep and other paralegal services, and notary public services (in person and remote). In addition, we provide legal bookkeeping and trust accounting services, registered agent and business formation services, and licensing along with trademark and FDA registrations. We also perform client intake services to your specifications.

14. What are the responsibilities of a registered agent?

A registered agent is an individual or company assigned by another individual or company to accept service of process and other important communications on their behalf. Those communications may include business and tax notices, payment reminders and similar documents as well as summons, subpoenas and complaints. A registered agent enables the delivery of legal mail and court documents to be tracked and confirmed.

15. How can I transfer my registered agent service to Legal Edge Services?

You can designate us as your registered agent at any time, or during your incorporation process. We will provide all services required to update your company’s formation documents and articles.